Privacy Policy

Last Updated: August 7, 2025

1. Introduction

TechYourChance LLC (“the Company”, “we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we handle the personal information that we collect through the pet search platform and related services (collectively, the “Platform”), and your rights regarding that information. By using our Platform, you agree to the collection, use, and disclosure of information in accordance with this Privacy Policy and applicable laws.

2. Information We Collect

We may collect personal information from you in a variety of ways, including when you:

Register for an account: When you create an account on the Platform, we collect information such as your name, email address, and any profile details you provide.
Use the Platform’s services: When you use our pet search services (for example, posting a lost pet report, searching for adoptable pets, or contacting another user or shelter through the Platform), we collect information related to those activities. This may include details you provide in forms or communications on the Platform.
Subscribe to communications: If you sign up for newsletters, alerts, or other communications, we collect your email address and any preferences or interests you indicate.
Contact us: When you contact us with inquiries, feedback, or support requests, we collect the information you choose to give us (such as your name, email, and the content of your message).

The types of personal information we collect may include:

Contact Information: Name, email address, postal address, and telephone number.
Account Information: Username and password, profile details, and any information you choose to add to your profile or submissions (such as pet information in a listing).
Usage Data: Information about how you use our Platform, such as search queries, pages viewed, and interactions with features or other users. This may include your IP address, browser type, device information, and timestamps of visits.
Location Data: If you enable location features or provide a location in your search or listings, we may collect data about your general location (e.g., city or ZIP code), but we do not collect precise GPS coordinates without your explicit consent.
Payment Information: If the Platform offers paid services or donations and you make a purchase or contribution, we (or our third-party payment processor) collect payment details such as credit card information or PayPal details. (Note: We do not store full credit card numbers on our servers; that information is handled by secure payment processors.)

3. How We Use Your Information

We use the personal information we collect for various purposes, including:

Providing and Improving Services: To operate, maintain, and improve the Platform and our services, such as enabling you to search for pets, post listings, and communicate with others.
Transaction Processing: To process any transactions or donations you initiate, and to provide you with related customer service.
Communications: To respond to your inquiries, support requests, or feedback. We also use your information to send you important updates or notifications related to your use of the Platform (for example, changes to our policies or security alerts). If you have subscribed to a newsletter or opted in to receive promotional emails, we will use your email to send those communications. You can opt out of marketing emails at any time.
Personalization: To personalize your experience on the Platform, such as showing you relevant pet listings or content based on your interests or location, and to facilitate interactions with other users or organizations (for example, showing your name on messages you send through the Platform).
Legal Compliance and Protection: To comply with legal obligations, such as record-keeping and reporting requirements. We may also use or disclose information to protect our rights, privacy, safety, or property, and/or that of you or others, and to enforce our Terms of Service.

4. How We Share Your Information

We do not sell your personal information to third parties. We may share or disclose information that we collect in the following circumstances:

Service Providers: We may share your information with third-party service providers who perform services on our behalf to help operate the Platform and provide our services (for example, web hosting providers, email delivery services, payment processors, or analytics providers). These service providers are given access to your information only to the extent necessary to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.
Other Users and Organizations: If you post content (such as a lost pet report or adoption listing) or engage in communications through the Platform, some information (for example, your first name or contact info you choose to share) may be visible to other users or relevant organizations (such as animal shelters or rescue groups) as necessary to facilitate the service.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (for example, a subpoena or court order). We may also disclose information when we believe in good faith that such disclosure is necessary to investigate or protect against illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Service, or as evidence in litigation in which we are involved.
Business Transfers: In the event that the Company is involved in a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of that deal. We will endeavor to notify you (for example, via a notice on the Platform or email) of any such change in ownership or use of your personal information, as well as any choices you may have regarding your personal information.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information when you use our Platform. Cookies are small data files placed on your device that help us recognize you and remember your preferences. For example, we use cookies to keep you logged in, to understand how you navigate through the Platform, and to improve your experience. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them or they expire).

You can control or delete cookies through your browser settings. However, please note that if you disable cookies, some parts of our Platform may not function properly.

6. Your Data Protection Rights

If you are located in certain regions (such as the European Economic Area), you may have specific rights regarding your personal information under data protection laws like the General Data Protection Regulation (GDPR). Subject to applicable law, these rights may include:

The right to access: You have the right to request copies of your personal information that we hold, and information about how we process it.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete any information you believe is incomplete.
The right to erasure: You have the right to request that we delete your personal information, under certain conditions (for example, if the data is no longer necessary for the purposes it was collected for, or if you withdraw consent and no other legal basis for processing applies).
The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions (for instance, if you contest the accuracy of your data, you can request that we restrict processing until the accuracy is verified).
The right to object to processing: You have the right to object to our processing of your personal information in certain circumstances, such as for direct marketing purposes or when we process data based on legitimate interests.
The right to data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, in a structured, commonly used, machine-readable format, when this is technically feasible and the law requires us to do so.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within the time frame required by applicable law. Please note that these rights are not absolute and may be subject to certain conditions or exemptions under applicable law. We may ask you to verify your identity before fulfilling certain requests.

7. Security

We take reasonable administrative, technical, and physical measures to protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, or destruction. These measures are designed to provide a level of security appropriate to the risk of processing your personal information. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. For example, we may retain certain usage data for internal analysis. The criteria used to determine our retention periods include the duration of your account, the length of time needed to provide you with services or support, the nature of the data, and our legal obligations.

When we no longer have an ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or if that is not possible (for example, because personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

9. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. If we make material changes to this Policy, we will notify you by updating the “Last Updated” date at the top of this Policy and, if appropriate, provide additional notice (such as adding a statement to our website’s homepage or sending you an email notification). We encourage you to review this Privacy Policy periodically to stay informed about our information practices and the ways you can help protect your privacy.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
Email: support@techyourchance.com
Address: TechYourChance LLC, 1207 Delaware Ave #533, Wilmington, DE 19806, USA